CO Management on Swarovski Vietnam

Overcoming CO Management Challenges for a Jewelry Manufacturer in Vietnam with FTAs and Local Laws


Vietnam’s jewelry manufacturing sector has been rapidly growing, driven by increasing demand for high-quality products in international markets. However, navigating the complexities of Free Trade Agreements (FTAs) and ensuring compliance with local and international trade laws presents significant challenges. In this blog post, we explore how Innoria’s CO Management software helped a leading Vietnamese jewelry manufacturer streamline their Certificate of Origin (CO) management, optimize FTA benefits, and maintain compliance with local regulations.

Client Profile

Our client is a prominent jewelry manufacturer in Vietnam, producing high-luxurious gold, silver, and gemstone jewelry. The company exports to various countries, leveraging FTAs to reduce tariffs and gain a competitive edge. However, the complexity of CO management and compliance with both local and international regulations posed significant challenges.


  1. Complex CO Requirements: The jewelry industry faces stringent CO requirements, including detailed product descriptions, material origins, and manufacturing processes. Ensuring accurate and comprehensive documentation was a major challenge.
  2. Diverse FTA Conditions: Different FTAs have varied rules of origin and documentation requirements, making it difficult to determine the applicable agreements and their benefits for each product and destination.
  3. Local Law Compliance: Vietnamese regulations on precious metals and gemstones are strict, requiring precise documentation and adherence to local trade laws, further complicating CO management advised form VCCI.
  4. Manual Documentation Processes: The reliance on manual processes for CO documentation was time-consuming, error-prone, and inefficient, leading to potential compliance risks and shipment delays.
  5. Integration with Existing Systems: The company’s existing ERP and inventory management systems were not integrated with CO documentation, causing data inconsistencies and operational inefficiencies.

Solution Implementation

Innoria implemented its CO Management software to address these challenges, providing the following features and benefits:

  1. Automated Compliance and Documentation: The software automated the preparation and management of COs, ensuring all necessary information, such as detailed product descriptions and material origins, was accurately captured and maintained. This automation reduced the risk of errors and ensured compliance with both FTA and local requirements.
  2. FTA Utilization and Optimization: The software included a comprehensive database of applicable FTAs and their specific conditions. It analyzed product details and shipment destinations to identify which FTAs could be applied, optimizing the company’s utilization of tariff reductions and trade benefits.
  3. Real-Time Regulatory Updates: Innoria’s solution provided real-time updates on changes in both international trade regulations and Vietnamese laws regarding precious metals and gemstones. This feature ensured the company remained compliant with the latest requirements, avoiding legal issues and fines.
  4. Efficient Documentation Process: The CO Management software streamlined the entire documentation process, significantly reducing the time and effort required to prepare and submit COs. This efficiency translated into faster shipment processing and improved overall logistics.
  5. Seamless System Integration: The software seamlessly integrated with the company’s existing ERP and inventory management systems, ensuring a smooth flow of information and eliminating data inconsistencies. This integration improved overall operational efficiency and data accuracy.
  6. User-Friendly Interface: Designed with ease of use in mind, the software featured an intuitive interface, allowing staff to manage CO documentation with minimal training. This user-friendly design ensured quick adoption and efficient use of the software.


The implementation of Innoria’s CO Management software brought significant improvements to the jewelry manufacturer’s operations:

  1. Increased Efficiency: The time required to prepare and manage CO documentation was reduced by 60%, allowing staff to focus on higher-value tasks and strategic initiatives.
  2. Error Reduction: Automation and real-time updates virtually eliminated errors in CO documentation, ensuring full compliance with both international FTAs and local Vietnamese laws.
  3. Cost Savings: By effectively utilizing applicable FTAs, the company achieved substantial tariff savings, enhancing their competitiveness in the global market.
  4. Regulatory Compliance: The manufacturer maintained full compliance with evolving trade regulations and local laws regarding precious metals and gemstones, avoiding potential fines and legal issues.
  5. Enhanced Integration: Seamless integration with existing systems improved data accuracy and operational efficiency, leading to smoother operations and better decision-making.


Innoria’s CO Management software proved to be a vital tool for the Vietnamese jewelry manufacturer, enabling them to navigate the complexities of CO management, optimize FTA benefits, and ensure compliance with local and international trade laws. This case study highlights the importance of leveraging advanced software solutions to address the unique challenges faced by the jewelry manufacturing sector in Vietnam, ultimately driving efficiency, compliance, and competitive advantage in the global market.

For more information about Innoria’s CO Management software and how it can benefit your business, contact us today.

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